Jubilee Prestige Hotel Ratchadapisek♡

Guest review

9.0

Beautiful hotel great room!

− Told property was a 5 star property....many small details show that 4stars at tops for money paid. Lounge access was good not great. Left over chicken pandan wraps over cooked and left from prior day banquet floor. Omelet station at breakfast kept reusing pan without wiping out dried burnt egg from each order..2 days in a row. Missed the 5 star turn down service

Guest review

6.0

Excellent food.

− Dated. Lacking amenitied that worked

basic and old

5.0

The staff was helpful.

− Old rooms with dirty and stinky carpets. Lack of proper ventilation in the room. Dirty walls. Far from the center and main attractions.

The hotel is under renovation, but it was still great.

10.0

This hotel has recently joined the Marriott portfolio, so as a Marriott member, I decided to stay here for the first time. The bell staff were polite, efficient, and always willing to help. A special thank you to Wan, the Front Office Manager, who took excellent care of us throughout our stay. Our suite was exceptionally spacious and spotlessly clean. It was also located on the same floor as the Executive Lounge, which made it very convenient to access. The Executive Lounge, however, could use some improvement. The operating hours were rather limited, and one of the female staff members appeared unmotivated. She was sitting in the guest seating area while using her phone. Since the reception desk is directly opposite the elevators, this was one of the first things guests saw when they stepped out, which unfortunately left a poor impression. Some areas of the carpet near the bed seemed to collect dust, so I would not recommend this hotel for guests with severe dust allergies. However, I understand that the renovated rooms are located on the lower floors, and requesting one of those may be a better option. Another special mention goes to Noey, the Restaurant Manager. She was by far the hardest-working member of the team, constantly moving around to make sure everything ran smoothly. The restaurant was beautifully presented, well organized, and the tables were cleared very quickly. Every member of the restaurant staff was friendly and professional, even though I can’t mention everyone by name. The swimming pool was clean and peaceful, but the surrounding area felt rather dated. Most of the deck was concrete with patches of artificial grass, there were very few sun loungers, and the overall layout didn’t make the best use of the available space. There was no pool bar or background music, and the landscaping felt sparse. I hope this area will also be renovated in the future. Although the hotel itself is showing its age, what truly sets it apart is its people. The long-serving staff, in particular, demonstrate the genuine professionalism, warmth, and hospitality that define a great hotel experience. Their dedication made our stay memorable, and I look forward to seeing the hotel after its renovations are complete.