★★★★★ Avenida Paseo de los Tamarindos Numero, 98. Colonia Bosques de las Lomas, Mexico City, MX
9.6 guest rating· 392 reviews
Live Aqua Ciudad de Mexico Bosques de las Lomas is set up for work: it lists WiFi available, Free WiFi, 24-hour front desk, Business center and Tour desk.
Every room type here has a desk or laptop-friendly workspace in its amenity data.
Luxurious Accommodations
Live Aqua Urban Resort Mexico offers elegant rooms equipped with modern amenities such as air conditioning, coffee machines, and complimentary toiletries. The 100% smoke-free environment ensures a refreshing stay for all guests.
Cutting-Edge Technology
Experience the convenience of state-of-the-art digital systems at Live Aqua Urban Resort Mexico, allowing guests to personalize their ambiance. Stay connected with complimentary high-speed WiFi throughout the property.
Prime Location
Situated in the prestigious Bosques de las Lomas district near Santa Fe's business zone, the hotel is a short drive from Paseo de la Reforma Avenue, providing easy access to the city center and exclusive shopping and dining options.
Book your stay at Live Aqua Urban Resort Mexico for a luxurious and tech-savvy retreat in Mexico City.
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Sleeps 4 · 48 m² · Extra-large double bed (Super-king size)
The Deluxe King Room offers spacious closets, elegant furniture, luxury linens, security safe box and high speed Wi-Fi connection and a flat-screen TV. The bathroom features a tub and a separate walk-in shower.
Sleeps 4 · 87 m² · Queen bed
Experience the ultimate comfort in our Master Suites, featuring spacious areas for relaxation and luxury, and offers a flat-screen TV, electric-controlled curtains, a mini-bar and coffee maker, and a spacious closet. It also has a safety deposit box and high-speed Wi-Fi access. This suite features wooden floors, an additional guest room, and a bigger bathroom.
Sleeps 4 · 48 m² · 2× Double bed
The Deluxe Twin Room offers spacious closets, elegant furniture, luxury linens, security safe box and high speed Wi-Fi connection and a flat-screen TV . The bathroom features a tub and a separate walk-in shower. The room offers panoramic views of the city.
Sleeps 4 · 77 m² · Queen bed
The Executive Suite has a flat-screen TV, electric-controlled curtains, a mini-bar and coffee maker, and a spacious closet. It also has a safety deposit box and high-speed Wi-Fi access. This suite features wooden floors and an additional toilet and a separate living area as well.
Avenida Paseo de los Tamarindos Numero, 98. Colonia Bosques de las Lomas, Mexico City, MX
Comfort
9.0Comodidad
Uneven service
7.0The majority of the staff are very kind. The spa is excellent.
− I made the concierge aware that I was recovering from major surgery as part of my cancer treatment and asked to extend my stay for several hours so that I could rest before taking an overnight flight. They charged me 50% of the room cost for four extra hours but did not update my room card to reflect this. I got locked out of my room with half my possessions in the corridor and half still in the room. I asked for help from housekeeping and she treated me with contempt - walking over to me with performative slowness and then telling me to go down to reception and deal with it myself. It took me literally begging her multiple times to call down to reception using the radio to confirm it was my room. She truly did not care at all about my situation. I don't expect to be treated like this at a hotel. The room itself, a suite, was a little tired - furniture and flooring with damage to it. The hairdryer was missing the attachment. I felt like the suite had only been cleaned hastily. Check in was from 3pm and I indicated in my booking that I would arrive at that time, yet when I got there, my room was not ready. Suites have lower occupancy rates than regular rooms so I'm not clear how mine wasn't ready when I arrived. I thought it was a bit cheeky to charge me to extend my stay into the afternoon on checkout day when they had not honoured my check in time and pretty much stole an hour from me.
Guest review
7.0− Me dejé mis AirPods y no me los entregaron
Confort
10.0Tiene mucho confort y buen estilo
− Es distante de areas turisticas y hay mucho trafico
Top notch!
10.0Really a top notch hotel in every metric possible. Good service, excellent and very comfortable rooms. Quiet. Lovely place
Great spot for a business breakfast
10.0Great food at the restaurant. Amazing service from ulysis!
Please note that the property offers guest access with a guide dog.
This property only accepts dogs as pets with a maximum of 20 kg or 2 dogs with a combined weight of 20 kg.
In compliance with Mexico City tourism regulations, all guests must present official photo identification and provide contact information. Minors must present a document that allows for their identification (passport, school ID, CURP, or birth certificate), and indicate their relationship to the accompanying adult.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
WiFi is available in all areas and is free of charge.
Private parking is possible on site (reservation is needed) and charges may be applicable.
Pets are allowed. Charges may be applicable.
When booking more than 10 rooms, different policies and additional supplements may apply.
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People 3 years old and over stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.